A little help.
Need help with Miro? Email support@withmiro.app. Include your app version and what happened. Please do not send passwords, payment details, or sensitive conversation content.
Restore your membership
Sign in to your Miro account, then open Settings → Miro Plus → Restore purchases. Use the Apple Account that made the purchase.
Manage or cancel a subscription
Open Apple Settings → your name → Subscriptions → Miro. A trial automatically renews unless canceled. Cancel at least 24 hours before the trial ends to avoid the first charge. Apple handles billing and refund requests through Report a Problem.
Live minutes
The seven-day trial includes 10 live conversation minutes in total. Miro Plus includes 60 live minutes each monthly billing period, with up to 10 minutes per conversation. Minutes measure the connected live session, including listening and guided breathing while connected. Recorded guided moments and sleep playback do not use live minutes. Unused minutes do not roll over. There are no overage charges.
Microphone or connection trouble
Check your internet connection and Miro's microphone permission in Apple Settings. End the current session before starting another. Guided moments and downloaded sleep audio remain available without a live connection.
Your account and notes
Open Settings → Your Miro to sign out or delete your account. Manage saved notes and memory in Settings. Account deletion does not cancel your Apple subscription.
Keep it comfortable
Miro supports everyday relaxation. It is not medical care, therapy, or an emergency service. Keep breathing comfortable, stop if you feel unwell, and do not practice while driving or in water. Seek appropriate professional care for medical concerns.